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Operation & Maintenance (O&M) & 24/7 Facility Support

Guaranteed 4-Hour On-Site SLA Response, Preventive Care & Full Facility Management

Engineering Overview

Operation & Maintenance (O&M) & 24/7 Facility SupportQatar Approved Engineering

Even the finest engineering systems require diligent maintenance to operate at peak reliability and prevent costly downtime. BANAN International provides comprehensive 24/7 Operation & Maintenance (O&M) and Facility Management contracts across Qatar.

Our maintenance division operates 24 hours a day, 365 days a year, backed by a fleet of mobile service vans and highly qualified multi-skilled technicians. We guarantee a 4-hour emergency response time anywhere in Qatar. We offer three flexible tiers—Basic, Advanced, and Plus—as well as fully customized Total Facility Management (TFM) contracts covering MEP assets, generators, firefighting, fuel systems, and switchboards.

Scope of Works & Deliverables

Every project is delivered as a complete turnkey solution executed by certified in-house engineering teams:

24/7 Emergency On-Call Teams with Guaranteed 4-Hour On-Site SLA in Qatar
Comprehensive Planned Preventive Maintenance (PPM) Schedules
Diesel Generator Servicing, Load Testing & Emergency Overhauls
Fire Protection & QCDD Fire Alarm Periodic Testing & Certification
HVAC Chiller, AHU, and VRF Seasonal Chemical Cleaning & Coil Servicing
Genuine OEM Spare Parts Inventory & Asset Lifecycle Management

Our 5-Step Project Execution Lifecycle

We maintain structured quality gates from initial design calculations to final authority handover:

01

Asset Tagging & Condition Health Audit

Comprehensive inventory survey, QR-code asset tagging, and baseline operational efficiency audit.

02

Custom PPM Schedule Formulation

Creating monthly, quarterly, semi-annual, and annual preventive maintenance checklists tailored to your equipment.

03

Execution of Scheduled Service Visits

Filter replacements, electrical tightening, lubrication, refrigerant checks, and calibration by certified teams.

04

24/7 Helpdesk & Rapid Emergency Dispatch

Dedicated hotline dispatching mobile maintenance units within minutes with full mobile tooling and spare parts.

05

Monthly Performance & Energy Reporting

Comprehensive management reports detailing resolved tickets, uptime metrics, and preventive recommendations.

Key Advantages & Assurance

Proven track record maintaining critical infrastructure for Qatar Ministry of Interior and Qatar Central Bank

Substantial reduction in unplanned equipment breakdowns and catastrophic failures

Transparent digital maintenance logs, service reports, and asset condition health audits

Custom SLA tiers (Basic, Advanced, Plus) tailored to your operational budget

Codes, Standards & Authority Compliance

Strict adherence to Qatar statutory regulations and international engineering guidelines:

ISO 9001 Quality Management System
ISO 14001 Environmental Management System
ISO 45001 Occupational Health & Safety
SFG20 Standard for Building Maintenance Specifications

Frequently Asked Questions

We guarantee a maximum 4-hour on-site response time for emergency breakdown calls across Qatar, with mobile technicians available 24/7/365.

Ready to Start Your Operation & Maintenance (O&M) & 24/7 Facility Support Project?

Our Grade-A certified engineers are ready to assist with design, authority approvals, and installation across Qatar.

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